A graduate of the University of British Columbia in Vancouver, Duncan is a seasoned executive with particular expertise in corporate strategy, corporate communications, transportation operations and logistics, customer service and public, regulatory and government affairs.
Until the fall of 2012, Duncan spent 15 years with Air Canada where he was Executive Vice President & Chief Operating Officer. As Chief Operating Officer, he had direct oversight for the airline’s worldwide operations and customer service portfolios, as well as responsibility for Government and Regulatory Affairs, Safety and Environment, and Corporate Security. At Air Canada, Duncan attained progressively more senior roles where he oversaw a number of other portfolios including corporate communications, corporate social responsibility, official languages, international sales, marketing and operations, and Air Canada’s law branch. In the aftermath of the earthquake which struck Haiti in January 2010, Duncan personally led 8 relief missions on behalf of Air Canada and worked with the OneXOne Foundation and Partners In Health to deliver thousands of tonnes of supplies to earthquake victims. In cooperation with the Canadian government, these relief missions also brought nearly 200 Haitian adoptees out of the devastated country.
Before joining Air Canada, Duncan held several senior positions within the Government of Canada including in the office of the Deputy Prime Minister, the Department of Canadian Heritage and the Environment Canada.
Duncan is a member of the board of the OneXOne Foundation. In 2005, Duncan was recognized as one of Canada’s “Top 40 Under 40” which annually honours 40 leaders across the country who have reached significant levels of success before age 40. In 2012, Duncan received the Queen’s Diamond Jubilee Medal.
In June 2014, Duncan was appointed by the Canadian Minister of Transport, the Honourable Lisa Raitt, as a member of a panel to conduct the Statutory Review of the Canada Transportation Act.